Frequently Asked Questions
Q. Do you deliver?
A. Yes, we deliver to the entire high desert. The delivery/pick up fee is based on the delivery zip code. After-Hours Delivery/Pick Up is available to customers at an additional charge. This service is designed to accommodate any deliveries/pick ups that cannot be scheduled during normal hours of operation. Time Important Deliveries/Pick Ups are available to customers that require a specific delivery/pick up time. For an additional charge
Q. Do you do Set-Up?
A. Yes, we provide set up and strike services for tables, chairs, and linens for an additional fee. These arrangements must be scheduled prior to the delivery/pick up.
Q. How far in advance should I begin planning and reserving rentals?
A. Advance notice generally depends on the size of the event and the type of items you would like to rent. For large events such as weddings, we suggest reserving your rentals as soon as possible; plan on reserving eight months to one year in advance for the best selection. Smaller events can be accommodated with much shorter notice. Regardless of your lead-time, we will work with you to plan the best event possible.
Q. How will I know what size tent to order?
A. We offer a variety of canopy sizes to accommodate your needs. Our staff will calculate the canopy needed, based on the number of guests that will be attending your event. We also take into consideration the type of event you are hosting (formal dinner, cocktail party, lecture...), the furniture you plan to rent (tables, chairs, bars, dance floor...) and the floor plan for the furniture set-up.
Q .I’m planning a small intimate dinner party; do you have a minimum order?
A. No, we are happy to help you plan any size event. With smaller orders, it is more cost effective to pick up your rental items yourself, but please allow us to help you make your dinner party special!
Q. Does the equipment need to be returned clean?
A. All equipment needs to be returned clean, dry and in the same condition in which you received it or additional charges may apply. The following exception to this policy:
Linens:
Please allow the linens to dry before you bag them to return to us but please do not launder them. Replacement costs for linens will be charged if they are returned with wax, burns, or mildew.
A. Yes, we deliver to the entire high desert. The delivery/pick up fee is based on the delivery zip code. After-Hours Delivery/Pick Up is available to customers at an additional charge. This service is designed to accommodate any deliveries/pick ups that cannot be scheduled during normal hours of operation. Time Important Deliveries/Pick Ups are available to customers that require a specific delivery/pick up time. For an additional charge
Q. Do you do Set-Up?
A. Yes, we provide set up and strike services for tables, chairs, and linens for an additional fee. These arrangements must be scheduled prior to the delivery/pick up.
Q. How far in advance should I begin planning and reserving rentals?
A. Advance notice generally depends on the size of the event and the type of items you would like to rent. For large events such as weddings, we suggest reserving your rentals as soon as possible; plan on reserving eight months to one year in advance for the best selection. Smaller events can be accommodated with much shorter notice. Regardless of your lead-time, we will work with you to plan the best event possible.
Q. How will I know what size tent to order?
A. We offer a variety of canopy sizes to accommodate your needs. Our staff will calculate the canopy needed, based on the number of guests that will be attending your event. We also take into consideration the type of event you are hosting (formal dinner, cocktail party, lecture...), the furniture you plan to rent (tables, chairs, bars, dance floor...) and the floor plan for the furniture set-up.
Q .I’m planning a small intimate dinner party; do you have a minimum order?
A. No, we are happy to help you plan any size event. With smaller orders, it is more cost effective to pick up your rental items yourself, but please allow us to help you make your dinner party special!
Q. Does the equipment need to be returned clean?
A. All equipment needs to be returned clean, dry and in the same condition in which you received it or additional charges may apply. The following exception to this policy:
Linens:
Please allow the linens to dry before you bag them to return to us but please do not launder them. Replacement costs for linens will be charged if they are returned with wax, burns, or mildew.
